The call cut off and she did not return the call. Finally he transferred the call to a woman who was taking my complaint. What else did he need to know that after spending 3 hours in the phone with the Geek Team I have no email and a dysfunctional computer. He just asked for more information over and over. I finally got to a Geek staff person who supposedly transferred to someone who I could make a complaint to. All ring into the Geek number with the Geek AI prompt system unable to respond at a request to file a complaint.
Today tried to file Best Buy Customer Service number to make a complaint.